Frequently Asked Questions about Flower Delivery
Do you deliver flowers and gifts outside Dubai?
Yes. We deliver across the UAE (all emirates). Same-day service is highlighted for Dubai, Abu Dhabi, Sharjah, and Ajman, with standard charges/policies published on-site.
What are the delivery fees and free shipping threshold?
Free same-day delivery for orders AED 299+ (Dubai/Abu Dhabi/Sharjah/Ajman). Orders below this amount usually carry a standard fee of AED 30; other emirates may have different fees. Exact fee appears at checkout.
Do you offer midnight flower delivery?
Yes. Midnight delivery is available in select areas, including Dubai, Abu Dhabi, Sharjah, and Ajman. The option, along with applicable surcharge (70 AED), will be available on eligible dates/addresses.
How do you handle substitutions if a flower is unavailable?
If necessary, we substitute with blooms of equal or higher value, preserving the design’s look and quality to ensure timely delivery.
Can I place an order by phone or WhatsApp?
Yes—phone, mobile (WhatsApp), and email support are listed on the Contact page. Ordering flowers online remains the fastest and most secure.
Will I receive delivery confirmation or tracking information?
Yes. Senders are notified once delivery is completed. For live status or to request a narrow window, please contact support with your order number. (Contact methods on the site.)
Can you deliver to hotels, hospitals, or offices?
Yes. Please add the room/ward/office number, full recipient name, and any special access notes at checkout. Our team will coordinate upon arrival, as per the property policy.
Do you offer budget-friendly options?
Yes! There are curated ranges (including from AED 59) and price-filterable pages for economical choices without compromising freshness.
